Firmware upgrade encountered an issue Select recovery mode in Kies on Samsung Galaxy

Firmware upgrade encountered an issue Select recovery mode in Kies on Samsung Galaxy

While installing new firmware on my Galaxy Note 4, I encountered this error: “Firmware Upgrade Encountered an Issue. Please Select Recovery Mode in Kies“. It happened because the firmware I was trying to flash didn’t flash properly, and it gave an error “All threads completed. (succeed 0 / failed 1)“. When I tried to reboot my phone, It was stuck in download mode. I was unable to get the phone into recovery mode or restart it.

I have been quite happy with my Note 4. It started with random boots a few weeks back, and I faced severe lag issues. I cleaned the cache partition from recovery; it didn’t help. I factory reset the phone. Matters were still there. I even removed the bloatware and all the unnecessary apps. Nothing seemed to be working out for me. So, the last option was to install stock firmware. At the same time, while trying to install firmware via ODIN. I got this error:r Firmware Upgrade Encountered an issue. Please Select Recovery Mode in Kies. The error arises because ODIN failed to install the firmware correctly.

Fix Firmware Upgrade Encountered an Issue. Please Select Recovery Mode in KIES on Samsung Galaxy Phones:

You need to consider several things if you come across this error. First, it means that the software or operating system has malfunctioned. You will have to install new firmware.

Although the error says, “Use KIES to install the firmware,” when I installed KIES. It said KIES does not support your phone. The same is the case with Smart Switch. The smartswitch does not keep note 4 after all the failed attempts. I had to move back to ODIN. This time, I downloaded ODIN from Sammobile. I double-checked the CSC and PDA of ROM. I need to make sure I have the correct firmware.

The solution to this problem is to install the firmware again correctly. First, I will discuss some precautions. Next, I will guide you on installing stock firmware using ODIN for the guys without ODIN experience. It will fix the firmware encountered issue error on your Galaxy phone.

Precautions:

  • Ensure you use an original data or Samsung cable to connect your phone to the computer while flashing the firmware.
  • Make sure KIES is not running in the background. Then, use task manager to kill it.
  • Run ODIN as Admin. Also, turn off your Antivirus. It might be interfering with flashing.
  • Maybe the USB port of your computer is causing the issue. Try again with some other port.
  • Restart your PC, and Then try.
  • Whenever you try to flash the firmware and get an error, restart the ODIN.
  • Try with some other version of ODIN.

Now let us move on to the guide on installing stock firmware on Samsung Galaxy Devices to fix “Firmware Upgrade Encountered an Issue, please Select Recovery Mode in Kies Error”:

First, you will need to perform or download the following prerequisites before proceeding.

  • Download ODIN v3.10.7 from here.
  • Download Stock Firmware for your phone from SamMobile. (Enter the model number of your phone. It will display all the stock ROM present for your phone)
  • Download Samsung Drivers for Windows. (The link to download the file is under the main heading). Although these drivers are to be installed on your PC, they are essential to recognize your device correctly.
  • Make sure your phone’s battery is charged up to 50%.

Make sure you have the correct ROM for your phone. If your phone is carrier-unlocked and not branded, you can use any carrier-free (unbranded) ROM from the link above. How do you check if your phone is engraved or not? If the logo or any carrier appears when you start your phone, it’s branded; if only the Samsung logo appears when you reboot your phone, it’s clean. Ensure you don’t flash unbranded firmware on branded phones and vice versa.

Steps to install stock firmware to fix firmware upgrade encountered an Issue:

  1. Download ODIN on your PC
  2. Install Samsung USB drivers for Windows on your PC.
  3. Now turn off your Note 4 and Get it into Download mode.
    • Press the Volume Down, Power button, and Home Buttons simultaneously.
    • Keep on holding till you see a warning.
    • Press the Volume Up button to continue.
  4. Now open ODIN on your Windows PC.
  5. Connect your Samsung Galaxy Phone to your computer using an original data cable.
  6. Once your computer detects your phone, the ID: COM section will turn blue.
  7. Click on AP or, in some ODIN versions, PDA.
  8. Select the stock ROM you downloaded.
  9. Ensure Only Auto Reboot and F. Reset Time are checked in the options, like in the screenshot below.
  10. Click on Start.
Firmware upgrade encountered an issue
Details on how to use ODIN to flash the stock firmware.

Wait for a few minutes. Don’t disconnect your phone from your PC while ROM flashes if you encounter any error. See the precautions above. Installing firmware from ODIN can sometimes be frustrating. You have to try again and again. But it works in the end. So don’t lose hope.

Suppose you are still having issues. If the above solution didn’t help you out, see this guide.

Note: If the firmware you downloaded extracts multiple files, select the corresponding section according to file type. BL belongs to the Boot-loader, AP to the PDA, CP to the Phone(Modem), and select the CSC file in the CSC tab.

If this guide helped you fix “Firmware upgrade encountered an issue. Please Select recovery mode in KIES“. Do let me know in the comments. Also, if you know other methods to fix this problem, share them with us. Leave your questions and queries in the comments; we will reply soon. Do give us feedback on how the above guide worked for you. If you are confused about any of the steps above, please ask us in the comments or by email.

Ayybee
Balochistan |Uz garzam lewanay | Deutschland | Software Engineer | For questions, contact me.
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