The “moisture-detected” error on Samsung Galaxy phones is a common issue users face when attempting to charge their devices. This error message can be frustrating, especially when you need your phone charged urgently. Several factors can cause this error, including exposure to moisture or debris in the charging port. However, don’t worry, as there are several solutions to help you resolve this issue and recharge your phone. This article will discuss the causes of the “moisture-detected” error and provide a step-by-step guide on how to fix it. Whether you own a Samsung Galaxy S24, Galaxy S24+, or S24 Ultra, this article will help you get your phone charged and back to working correctly.
The sensors in your Samsung Galaxy phone play an essential role in ensuring that it operates at optimal levels. These sensors include heat, humidity, accelerometer, gyroscope, magnetometer, and ambient light sensors. For example, when the phone becomes excessively hot, it generates an error message indicating overheating. Similarly, debris or moisture in the charging port, such as water droplets or dust particles, can cause the “moisture detected” error message to appear.
Until the error is resolved, you cannot charge your Samsung Galaxy S24 using a charging cable. However, wireless charging should still be possible.
Moisture Detected Error on Galaxy S24:
If your Samsung Galaxy S24, S24+, or S24 Ultra is showing the “moisture detected” error message when trying to charge the device, here are some steps you can take to resolve the issue:
- First, check the charging port: Use a soft, dry cloth to gently clean the charging port of any debris or visible moisture. Next, ensure the charging dock is completely dry before charging the phone again.
- Use a different charging cable: Try using a different cable to see if the issue is with the cable. Another potential cause of the “moisture detected” error could be damage to the charging port from improper handling or corrosion. To determine if the issue is with the cable, try using a different charging cable. Ensure the new cable is compatible with your device and functioning correctly.
- Try a different charging source: Try charging your phone using an additional charging source, such as a wall adapter or a computer USB port.
- Wait for the phone to dry: If it has been exposed to moisture, it is essential to wait until it is scorched before attempting to charge it.
- Using Silica Gel Instead of Rice: While placing the phone in a bag of rice is a common suggestion, silica gel packets are now recommended as a more effective moisture absorber. Rice can leave dust and small particles in the port, potentially causing more issues.
- Disable Fast Charging: If your phone continues to display the “moisture detected” error message, try disabling Fast Charging in the settings. To do this, go to “Settings,” select “Battery,” and then toggle the “Fast Charging” option off.
- Factory reset: If none of the above steps resolves the issue, you may need to perform a factory reset on your phone. This will erase all data and settings from the device and restore it to its original state.
Additional Causes and Solutions of Moisture Error on Samsung Galaxy Phones:
- Use of Compressed Air or Tweezers: For those experiencing persistent errors, using compressed air at low pressure or gently cleaning the port with tweezers can help remove any debris or corrosion that might be triggering the sensor.
- Battery Drain Technique: Some users have succeeded by allowing the phone’s battery to drain completely before attempting to charge it again. This can sometimes reset the moisture detection sensor.
- Software Solutions: The error can sometimes be linked to software issues. It’s recommended to wipe the cache partition or reset the device settings, which can help clear out any lingering issues that might be causing the error.
- Safe Mode and Account Sign-Out: Restarting the phone in Safe Mode can help identify if a third-party app is causing the issue. Additionally, signing out of your Samsung account has been reported by some users as a fix.
- Wireless Charging: If the USB port isn’t working due to the error, wireless charging can be used as a temporary solution until the port dries out or the issue is resolved.
If you continue to experience the same issue, there may be a hardware problem with your phone’s charging port. In such a case, you may need to take your phone to a Samsung service centre for repair. Another option is to seek assistance from the Samsung Galaxy community or customer support through official forums.
These methods can be used to fix the Moisture Detected Error on Galaxy S24. I hope this guide has helped you resolve the error. If you have any questions or concerns, please write to us in the comments section below.
