Samsung Galaxy S8 is one of the most famous smartphones of the Galaxy Series. The design makes it stand out among all of its peers. With S8 and S8+, Samsung developed a redesigned look that took the markets by storm. It is one of Samsung’s best-selling phones. Even after S9 and S9+, people are content with their S8 and don’t see a reason to upgrade. While using the S8, you might have encountered this error: “Samsung Galaxy S8 not Recognized by Windows PC”. Today, we will deal with all the possible solutions to this error.
While trying to connect your S8 with a PC via a data cable. Sometimes, your Windows PC is unable to recognize your device. This error arises when you don’t have proper Samsung drivers for Windows on your Laptop or PC. You see a mistake in the bottom left corner of your screen: “USB device not recognized – one of the devices attached to this computer has malfunctioned, and Windows does not recognize it.”
This error leads to the inaccessibility of your Galaxy S8 data, such as pictures and videos, on your computer. You cannot move your phone data to a PC and vice versa. Several methods can cause this problem. We will deal with all its possible solutions.
Is the Samsung Galaxy S8 not recognized on Windows PC? Here is how you can solve this issue:
The most common issue is the unavailability of Samsung drivers for Windows PCs. This leads to S8 not being recognized on Windows PC error.
- Just navigate to this link, download Samsung USB drivers for Windows PC, and install them on your computer.
- Once the installation is done, remove the USB data cable from your PC and connect it again.
- Use the original USB data cable to connect your S8 or S8+ to your PC.
- The problem can also be in the USB port of your PC. Try connecting to some other USB port.
- Or it can be the data cable that is not working correctly. Try using some other data cable to connect your device. Or while your device is connected to the PC with a data cable. Hold your phone and move the cord to different angles. You will hear a sound on your PC when the connection between S8 and the computer is established.
- Try resetting your device; maybe some issue in the PC or your phone prevents the connection.
- After connecting your device, you should see a notification in the notification panel. Drag it down and change the connection type to MTP (Data Transfer/File Transfer).
- Sometimes, the firewall or Antivirus does not allow connection with an external device. So turn off your Antivirus and try again.
If nothing seems to work, then move on to method two below.
Method two on how to solve Galaxy S8 not recognized by Windows PC by clearing the cache of S8:
If you have tried all of the solutions above and still have no luck connecting your Galaxy S8 with your PC and cannot access data on your phone via your PC, proceed with clearing the cache of your Samsung Galaxy S8 or S8+.
While clearing a cache, one common question is whether it will delete your phone’s data. Well, removing the store does not delete any data that is present on your phone.
Follow the steps below to clear the cache partition of Galaxy S8 from the recovery menu to solve Galaxy S8 not recognized on PC error:
- First, turn off the Samsung Galaxy S8.
- Next, press and hold the Bixby + Power and Volume up Buttons.
- Leave the power button when the phone turns on.
- Hold the other two buttons until you see a blue screen with an Android figure in the background.
- In the recovery menu, use the volume buttons to navigate to wipe the cache partition of your system. Clearing the cache won’t delete any data present on your phone.
- Use the power button to select this option and confirm clearing the cache.
- Once you have cleared the cache of your S8, select the “reboot system” option.
Now, your Galaxy S8 will reboot. Next, try connecting your phone to the computer with a USB cable. Hopefully, you won’t get “Galaxy S8 not recognized by PC error”.
You can also use this guide for other Samsung Galaxy smartphones like S10, S20, and Galaxy S9.
Suppose you have any questions or confusion regarding the guide above. Feel free to ask me in the comments. You can also give us your input if you have other methods to fix the Galaxy S8 not recognized on Windows PC error. Do give us feedback if this guide worked for you.
