Samsung Galaxy S6 was introduced when Samsung was in dire need of something innovative and out of the ordinary to catch the attention of its lost customers. The Galaxy S5 was disappointing. So, Samsung had to come up with something extraordinary to regain its spot as one of the best smartphone manufacturers in the world. The people adored the Galaxy S6 and Galaxy S6 Edge. Samsung revamped its design and came up with an elegant and stylish design. People have been using the Samsung Galaxy S6 for years and don’t have any problem with it or will upgrade. With time, it started to cause some issues. Fast charging and the USB connection of Galaxy S6 not being recognized by PC are some of the most common problems.
This guide will cover the solution to one particular Issue when you connect a Samsung Galaxy S6 to a Windows PC via a USB cable. The specific error is “USB Device not recognized: One of the devices attached to this computer has malfunctioned, and Windows does not recognize it.”
As a result of this error, your Galaxy S6 won’t be recognized by a Windows PC via a USB connection. You will not be able to access the data present inside it. Several ways can help fix the Galaxy S6 not being recognized by PCs. We will discuss all possible solutions in the guide below. If you have any issues or queries at any point in this guide, feel free to ask me.
Samsung Galaxy S6 not Recognized by PC? Here is how to fix it.
First and foremost, it can be the Issue of Samsung USB drivers on your phone. The drivers might not be properly installed, so your Windows PC will not recognize your Galaxy S6.
- To fix the Galaxy S6 not recognized Issue. Download the Samsung USB drivers for Windows and install them on your Windows PC.
If the above drivers didn’t work out for you. and your Galaxy S6 still does not recognize your PC, try the following guide.
- Firstly, download Smart Switch on your Windows computer or MAC.
- Now, disconnect your phone if it’s connected to a PC via a USB cable.
- Open Smart Switch.
- Click on More.
- Click on Reinstall Device Driver.
- Connect your Galaxy S6 or S6 Edge to your Windows PC using a data cable.
Note: Use the original Samsung USB cable to connect your Galaxy S6 to your Windows PC.
Method 2 to Solve Galaxy S6 is not recognized on Windows PC.
You might be getting this Issue because you have not configured the connection type on your Galaxy S6 or S6 Edge. It should be on MTP (Media Transfer Protocol)
- First of all, Go to Settings -> About Device -> Tap on Build Number seven times.
- You will see a pop-up saying Developers options are enabled.
- Now go back to Settings-> Developer Options.
- Change the USB configuration to MTP if charging or another option is selected.
Third Method to Fix Galaxy S6 USB Connection unrecognized device error:
When everything fails, there are just three methods left. Two of them are easy. One solution takes some but will make your phone as you took it out of the box.
- First, solve this Issue by clearing the Cache and performing a factory reset from the recovery menu.
- Turn off your phone.
- Press the Volume Up + Home + Power button simultaneously. Hold the buttons until you see the Android logo on the screen.
- Now you’re on the recovery menu. Here, you can use the volume buttons to navigate and the power button to select.
- First, wipe the Cache from your system. (It won’t delete any data present in your phone).
- Once done, you will see the Cache wipe complete in the log present at the bottom of your screen.
- Go to the Reboot System option and select it.
Even after wiping the Cache, if Galaxy S6 is not recognized on your computer. Then, go for a factory reset. The recovery menu also has the option to perform a full factory reset.
If any of the above methods don’t work, you must put your phone in download mode and install stock ROM again. This is a working solution to any software-related issue. It will fix every problem you face on your Samsung Galaxy S6. Here is a full-fledged and comprehensive guide to the whole process.
That’s all from my side on how to fix Galaxy S6 not recognized on Windows PC and receiving an unrecognized device error on the computer when you connect your phone. Do you know of any other solution to this problem? Do share with us in the comments. In conclusion, I would like to tell you that you can also write to us if you are confused or query regarding the guide above.
