I’m sure that we all have that one friend who has no idea how to run a PC, and that’s ok because you are there to help them along the way. However, helping someone through voice chat is tricky because there is less precision, and some people don’t understand. A visual aid while troubleshooting a problem can be convenient. Either you work for IT support, or you are just helping someone with their PC. Having Remote access to their computer can be Handy. So today, I will show you how to connect to a Windows computer remotely.
It can be your friend’s computer or someone who needs some help troubleshooting a problem on their Windows PC. You can remotely access their screen and control their PC and devices, making it super easy for them to fix any error. Of course, you will have to have Wi-Fi on both devices. Otherwise, you will not be able to connect to it.
Remote Connection means you will not be required to go to their computer to help them. Although this is very easy, you will have at least 10m/s or more input delay between every Action. This means that you will have to be extra patient, and the person on the receiving end will also have to have some free time on their hand.
Prerequisites
- 2 Devices running on Windows 10, either Home or Pro version.
- The two must have Windows 10 Home or Pro.
- A stable internet connection is required on both devices.
- Devices must have the latest version of Windows.
And that’s about it. Yes, that is all needed for a remote connection on Windows 10. It is recommended that you keep in a voice call with the receiver.
Procedure to Remotely Connect to a Windows Computer:
- Open Quick Assist on both Computers
- you can do this by pressing the start(windows button) and searching up Quick Assist
- Now, you will be greeted with the screen as in the screenshot above.
- As you can see, you can either assist or get assistance.
- Select the one according to your role.
- Give Assistance: You will be given a code. Once the person enters this code, you will have two options: Take Control or View Screen; select the one you want.
- Get Assistance: when you enter the code. Then, select Share Screen and wait.
Congratulations! You are now connected to your partner’s computer. This technique allows remote access to computers, which can be handy when you work in a team, and some colleagues have issues with their PCs. This procedure of remotely connecting to a Windows computer can be very beneficial in the induction of new colleagues and setting up their PCs to the company network and VPN. Especially in these times, when the majority of people are working from home, remote access to PCs can help managers and the IT team troubleshoot problems in the team’s computers.
Remember that there will be a high input delay between every action, so be patient; enjoy!
If you have any trouble with Quick Assist, you can seek help from the friendly Windows community. If you have any further questions, please comment below.
