Samsung Galaxy A series is middle tier smartphone iteration of Samsung. They are cheaper as compared to Galaxy series and good enough for not much tech savvy people. The specs and camera of Galaxy series is good enough for everyday use. Design and looks of Alpha series is quite good. These phones are relatively good as compared to other smartphones of similar price. As the hardware is of Samsung, which is very much credible and durable. If you are using Samsung Galaxy A5 or any other smartphone of this series and you have a problem while making a connection with your PC or laptop. After connecting Galaxy Alpha phone with laptop via USB data cable, in order to send files from the phone to PC or vice versa. The laptop need to recognise the phone. In this guide, we will help you if Galaxy A5 not recognised by PC or Laptop.
Sending data from Galaxy Alpha can be troublesome if your laptop is not recognizing your phone. This is also essential in order to connect the phone for ADB commands. You need to have proper drivers for Samsung phones in your laptop in order to make a connection. The particular error that occurs is “USB Device not recognized – A Device attached to computer USB device does not work properly”
Galaxy A5 not recognised by PC:
Usually when you connect your phone with your PC via data cable. Windows installs the software and driver to recognise Galaxy Alpha itself. If you are unable to see your phone as a disk drive on your laptop. The problem can either be with your data cable, USB port of your phone, USB port of laptop or most common issue is not having the proper drivers on your laptop.
Now lets move on to the guide on how to fix Galaxy A5 not recognised by PC:
First of all make sure you have enabled USB data connection from your phone. Usually when you connect your phone to PC via data cable. On the status bar of your phone you see all the options regarding the connection
You can select from the following options use USB to:
- Charge this device.
- Supply Power
- Transfer files
- Transfer photos
- Use device as MIDI
If you are not seeing this in status bar there might be an issue with Samsung drivers on your phone or USB debugging options.
If your laptop or PC does not have proper Samsung drivers, your Galaxy A5 will not be recognised by your PC. You can install the drivers from link below.
Download Samsung Drivers for Windows.
Download the file on your laptop or PC and install it. Once the drivers are installed. Reconnect your Galaxy Alpha phone with your PC using data cable.
If still you cant access your phone via PC or your computer is not showing your phone as a disk drive. Then enable the USB debugging mode on your phone.
To enable USB debugging mode in order to Fix Galaxy A5 not recognised by PC follow the steps below:
First of all go to Settings of your Galaxy Alpha.
- Go to Phone Info -> Software Information.
- There you will see build number. Tap on it for 10 times. This will enable developer options on your phone. Now go back to the previous menu.
- There you will see Developer Options.
- Open it and locate USB debugging.
- Enable USB debugging.
Now your Galaxy A5 will be recognised by PC and you will be able to access the ADB commands and you can send/ recieve files from your laptop.
Also Checkout: Samsung Galaxy S6 not Recognized by PC.
If you still get an error “Galaxy A5 not recognised by PC”. Then the issue might be in your data cable. Make sure you are using original data cable to make the connection. Also change the USB port, if you were trying with one USB port, use some other port to put in data cable.
I hope this guide helped you to fix Galaxy A5 not recognised by PC. If you have further questions or some confusion, feel free to contact be using the comments or contact us using the email address.